And now a few words from our customers ...
(They're all real.  We can't make these things up!)  

From around the country:

   "I picked up the package at the post office just about an hour ago and I am very pleased with the items and the quality. I can and will recommend you to my friends in the scene. R"

   "Thank you for you fast response and excellent service. We appreciate ... your high quality products. So, I am definitely looking forward to 'getting mine'! DB"

   "WOW!!! ... I gotta tell you, it was that HBO special on Real Sex back in the 90's that got me shopping with you and it's been your awsome service that's kept me coming back ... thanks a lot...SS "

   "Your service has been great and rivals the quality of your products. I have personally "enjoyed" the brisk application of several of them (Big Brother, L'il Birch, canes etc.) to my posterior. I think White Thunder commands the most respect. Boy does it sting. GT"

  "You get an A+ in customer service! If all goes well (and it will) I will be ordering from you again and also tell my friends about you! A"

   "Thanks; y'all are great. BTW, we pretty much love everything we've ever bought from you. The quality of your products is head and shoulders above the rest. J"

     "Just wanted to let you know that (we) are enjoying the Cane and Paddle immensely. The cane is my personal favorite! ;) (He) loves the handle. Says it has the perfect swishing movement. Anyway, we've told a few people about you guys - hoping it will send some business your way - including a friend from Atlanta. I'm sure he will be ordering soon. S"

    "Gillian, I'm glad to give a testimonial to your excellent merchandise and friendly and quick service. J"

   "I am very impressed with your communication, customer service and quality. Of all the companies which produce high quality toys, you guys are the best that I have found, including communication and efficiency of transaction from purchase to door. C"

   "I received my Flogger yesterday in great shape and very prompt delivery. Thank U and when I see a something I'm unable to live w/o in my toy bag U'll be the first place I will Look. T"

   "Thanks again for such great service. I will be happy to return to your site for all of my flogging and spanking needs ;-) BA"

   "I look forward to receiving the Signal Whip & Alley Cat. Your instruments are always so perfect and beautiful works of art!S"

   "You make toys of unequaled quality, so I'm happy to shop with you! Doc"

   "Again, thank you so much for your personal service -- it is awesome! You have helped me in the past and totally led me in the right direction with my order -- and that is appreciated by customers -- as you well know. I look forward to receiving my order. Thank you for maintaining such a high quality company! S/K"

   "It's always good to say thanks when someone has done something good for you, like providing you with quality merchandise. You have a very unique product line, into the development of which you have obviously put a lot of time and thought, so as a consumer of such merchandise I am grateful for that. By comparison, your competitors are definitely 'behind the curve'! J"

From France:  
  "The products ('Roo Signal Whip, DeLuxe Cane) are very nice and very well made. Thank you for being so quick and so talented. F"

From Brazil:    
     "I thank you [for] all the attention paid by you during the process of shipping the product. (Horsewhip) I want to register my satisfaction with the quality of it and express my happiness with the seriousness with which you handled the purchase. Thank you. Regards, R"

This from Australia:
   " I received my order..., which was sooner than I expected. Everything was very well-packaged too. And best of all, the quality and the workmanship is even better looking at the actual articles, then it is from looking at the pictures on your website. I'm thrilled to bits obviously! Thanks also for your emails and general customer service. And I'm very keen to buy more stuff from you (as soon as I can afford it, that is!) Thanks again for everything. Regards, MB"
   And he did: when placing his latest order, he also said: "PS: A couple of years ago, I ordered 4 items from you (Navy Cat, Codline Colt, Slick Slim, Great Bear) and had fantastic service. You even saw fit to put a comment of mine on your home page. I guess that experience last time is a large part of the reason I'm ordering this time. Of course I'm thrilled with the quality of the products too... :)MB"

Another "testimonial":
   "I couldn't believe it but the package from you was delivered ... today around 10 a.m. That's beyond first rate customer service - there's no way it could have gotten here sooner. But best of all, the craftsmanship is outstanding. You truly are an artisan. It was a pleasure doing business w/ you. M"

A customer likes our personal touch:
   "Your internet site is really fabulous!  It's very user-friendly, clear, and concise. ... your personal touch is obvious throughout your descriptions and informational sections. That's so unusual and such a refreshing change in this day and age. Thank you. D"

Another likes our environment:
   "It is nice to find ... quality craftsmanship, & a tasteful site. Most sites offering intimate items tend to be very explicit in both text and illustations ... not a comfortable environment. It is refreshing to find clear illustrations of the items themselves with informative rather than provocative text. El

   Our site is organized in a very practical way. It is designed specifically for people who are looking for BDSM toys, and not for "entertainment." We have tried to make it easy and fun to find just the whip, paddle, flogger or cat you are looking for. And to make suggestions if you are not sure what it is that you want.     Each category above will take you to an "index" of BDSM toys which are listed by name. Some of our BDSM toys have become very well known, (for example, the Loopy Johnny™). For others, there is a description in the index along with the size, the severity and the price. Using these guidelines, you can then click on the flogger, whip, cane, strap or paddle and go to a specific page, with more information, a color photo of the BDSM toy and the opportunity to "Buy It." Moreover, many of the indexes have links to articles such as flogger features and details, strap and design and differences, how to administer a proper caning and other helpful information.

    In addition to the category-specific indexes, there are three other areas that we hope you will explore: New or Unusual, which contains the latest creations from our workshop; the Vegan area where we highlight the items that are specially made without using leather or other animal products; and our increasingly popular Clearance and Bargains section, where you will find a changing assortment of BDSM toys that may have minor cosmetic flaws, have been returned by a customer because it "didn't fit," or because we have too many on hand and want to sell them more quickly.

   Also on this site, you will find information about our magazine, the SandMUtopian Guardian and the Free Reading Room of articles that have appeared in the magazine from 1995-2000. We suspended hardcopy publication at the end of 2000, but all our back issues are still available. For anyone interested in BDSM toys and topics, these issues are a treasure-trove of practical, factual, useful information! Browse the indexes and find articles about floggers and flogging, canes and caning, paddles and straps, nipple suckers, nipple clamps and clips, and a host of other topics.
You can buy any individual issue, or look for the special price on the entire "Utopian Library."
Welcome to our world.  What can we make for you?
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